13 Mar Act & Tact of Greeting
Meeting and greeting people are essential to building the right relationships between your company and your clients. Often times you can be unprepared for visitors or perspective clients. We can help your front-of-house display give the best impression and make sure they’re prepared for any type of visitor.
This module is designed to improve the skills of receptionist and administrative employees and integrate their appearance with the appearance of your company.
The greeting can be the most important part of your customers. The work area must be organized, the reception must be a warm, welcoming atmosphere, this is a reflection of your company’s image, make it look presentable. Also, be sure to always have a person answering the phone, customers don’t call wanting a machine, they want a person.
That’s the LSL Management Tip of the Month. Thanks for reading and be sure to check out our website at www.lslconsultancy.com for more information.