Blog

Customer service is the lifeblood of any business. We understand that and have designed a program that will help you integrate aggressive sales with perfect customer service. Our program will leave you with excellent customer service skills that will prove to be invaluable to your...

Meeting and greeting people are essential to building the right relationships between your company and your clients. Often times you can be unprepared for visitors or perspective clients. We can help your front-of-house display give the best impression and make sure they’re prepared for any...

This intensive and highly interactive course will equip enthusiastic salespeople with the skills necessary to return high sales-to-calls ratios and ensure their place as highly valued deal closers and relationship builders. It is designed for sales people, client service personnel, call centre staff, account managers...

Hello Readers, Here is our new management tip about Emotional Intelligence ! Evaluating your weaknesses. It is all too often that we are found too close to a situation and are unable to see the flaws in our own planning. It is even more often that we...

Sometimes the right communication is only achieved by saying nothing. It’s important to “Shut up and listen!”. Communicating properly can be the best tool you have both in and out of the office. We’ve designed a program to increase your communication skills thereby opening up new...