10 Nov LSL MANAGEMENT TIP #23 SOFT SKILLS
Dear readers, here is our new article about the benefits of soft skill training.
Soft skill training is not something that most managers are willing to provide to their subordinates. It might be because they can’t calculate the return of investment to such type of training. Process or product training offers visible and has measurable results, but that is not the case with soft skill coaching. But in reality, soft skills are as important as hard skills. No matter how good a worker is within one’s job discipline, he/she will not be able to provide much value to the company if one can’t interact with other members of the team, have poor problem solving skills, and can’t cope with changes.
What Are Soft Skills
Soft skills are related to a person’s Emotional Quotient or EQ. It is also known as Emotional Intelligence. Soft skills let a person develop relationships with their colleagues by utilizing one’s personal traits, communication skills, social aptitude, and other factors.
The coaching sessions will allow employees to develop various soft skills that are divided into four categories, which are self-awareness skills, communication skills, influencing skills, and social skills.
Self-awareness skills training will help you understand your personality, and give insight as to why you do things. By the ending of the training, you will experience personal growth and gain tools that can help you in dealing and interacting with others.
Improving communication skills will help you learn how to efficiently receive and transmit information. Some of the communication skills required in the workplace include writing, listening, talking and presenting.
Influencing skills are required if you need to deal with others on a regular basis. Problem solving and managing change via collaboration and communication are also some examples of influencing skills that are required to introduce innovations to the market.
The most important type of soft skills are social skills. Training on this type of skills will improve various character traits that include defusing skills, patience, and the ability to show empathy, understanding, and friendliness. Social skills are important when your employees are grouped into different teams.
Coaching on soft skills is important to have employees who are able to cope with the demands of varied audience, diverse teams, and changing workplace. It complements specialized skills training that your employees get to make them efficient and productive in the workplace.
Providing soft skills training to employees will improve the organization’s agility and effectiveness. It provides them with tools to deal with several levels of change that are seen in the corporate world. The workplace is not just about creating and selling products and services. It involves large amounts of human interaction, negotiation, and problem solving in order to meet tactical and strategic goals. While job skills can help the organization achieve the goals, soft skills are also required to maximize the results.