11 May LSL MANAGEMENT TIP #31: 5 Easy Ways To Handle Conflict at Work
5 Easy Ways To Handle Conflict at Work
Because we’re all human, conflict in the workplace is inevitable and even beneficial, since without conflict there’s usually no progress. However, within a team, resolving conflict requires leadership, patience and self-awareness.
Here are some strategies that I’ve found effective both for myself and for those around me.
- Pick your battles carefully.
However, it’s debilitating to yourself and your team if you turn everything into a conflict. Some battles just aren’t worth fighting.
- Admit it when you’re wrong.
Some leaders mistakenly believe that they must win every argument or else “lose face.” In fact, wooden-headedness is a sign of weakness while being willing to be convinced you’re wrong is a sign of strength.
- Lose a battle to win the war.
What’s important isn’t winning each battle but achieving your long-term goal. Many people are easier to handle and easier to redirect when they think they’ve “won” and gotten their own way.
- Assume other people have good intentions.
As I’ve pointed out previously, imputing evil motives to other people’s weird behaviors adds extra misery to your life, while assuming good intentions leaves you open to reconciliation.
- Forgive more easily and more often.
Resentment eats away at your energy and health. Human are not perfect and make mistakes. While you obviously shouldn’t tolerate abuse, you’ll get along better with people if you learn to forgive and forget.