21 Jun LSL MANAGEMENT TIP #37 Communicating Under Pressure: How Leaders Can Be Calm And Effective No Matter What
Communicating Under Pressure: How Leaders Can Be Calm And Effective No Matter What
Performing well under pressure builds trust within the team and makes others confident in your ability to not only lead the team, but also support the team in stressful times. Here five benefits of thinking on your feet:
- Credibility: Others will believe what you have to say. Your associates will believe in you when you earn their respect. You do that be being credible, especially under fire.
- Professionalism: Being able to think on your feet means that you can respond, in some capacity, to all questions. You don’t always have to have the perfect answers, but rather ownership over finding solutions.
- Reliability: Others will find you dependable. When you are effective in critical situations others will look to you for leadership.
- Relationships: You will increase positive rapport with others.
- Confidence: Others will see you as more sure of yourself.
The more we focus on communicating well under pressure the better we will be at it. So let’s take a look at how to identify snags and improve leadership communication.
Everyone has trouble communicating ideas at some point. Awareness of your communication hang-ups and how you react in various types of conversations and communications can help you develop solutions for improvement. Here are four common hang-ups:
- Controlling Emotions: This is a big one for most people. When we lack the ability to control our emotions appear less confident. That weakens our ability to clearly get our point across and makes others less likely to be receptive to what we are saying.
- Prejudice: When we go into a conversation without an open mind nobody will benefit. When we take time to clear our minds and tell ourselves we will put our prejudices aside we will have a better foundation from which to have more productive communication.
- Fear: There are plenty of times we fear the conversation that needs to be had. Most people don’t enjoy conflict and therefore prefer to put those tough conversations off or sugarcoat what they are trying to say. Don’t put off the tough conversations. Remain calm, be candid and take it one step at a time.
- Body Language: Communication is about 7% the words we say. The rest is tone and body language. Be aware of these things and control them when possible.
Communication problems begin when you don’t keep an open mind to what others have to say and refuse to compromise. When you don’t strive to achieve a collaborative solution everybody loses. Remember to remain objective, actively listen, ask good questions, and concentrate on creating common ground.