Thinking Outside of the Box
Key learning and description of session
Although creative thinking and imagination are critical to an organization’s continued growth and profitability, it is often our human nature to behave in ways that do not favor thinking creatively and using imagination is often frowned upon in organizational context. In this session we will explore how leaders and their team members can tap into their intrinsic motivation and make space for reflective imaginative thinking. In order for creative ideas to flourish, a context must be provided where creativity is continually sought, valued and where environments and creativity are exciting and dynamic. Moving beyond traditional brainstorming, we will introduce effective, yet simple techniques to assist the creative thinking process including methods that build in lateral, divergent thinking.
Benefits
• Use your brain to its full potential
• Look at things from various angles
• Develop your critical thinking
• Increase your innovative capability
• Release the creative potential in products, services, brand, organizational structures
• Enhance your problem solving skills
• Improve the status quo Content
Part 1. Outside-In
• Trapped inside
• Mind blockers
• Socratic questioning
• Free at last
• Caterpillar and the cat
• Creative thinking
• Areas for innovation
• Product Innovation & diversification
• Customer services
• Creative advertising
• Efficiency – quality – cost
• Personal effectiveness
Part 2. Inside-Out
• Tolerance for ambiguity
• Mental flexibility
• Producing creative ideas
• Techniques, tools and triggers
• Brainstorming
• Nyaka – defect analysis
• Features Matrix – creative bi-sociation
• Brain faxing – creative problem solving
• Trigger cards
• Chip analysis
• Presentation tips – bomber
Complementary Mindsets
Key learning and description of session
When running your business overseas often times you will be asked to deal with a cross-cultural issue. Let us employ you with the skills necessary to conduct business overseas with an era for cultural differences in both societies and business cultures.
Benefits
Everyone knows that while different cultures may think about the world differently, they use the
same equipment for doing their thinking
Everyone knows that whatever skin color, nationality or religion, every human being uses the same
tools for perception, memory and for reasoning
Everyone knows that a logically true statement is true in English, German or Hindi
Everyone knows when a Chinese and an American look at the same painting,
they see the same picture
But what if everyone is wrong?
Content
• Philosophies: The Syllogism and the Tao
• Mindset: The Social Origins of Mind
• Society: Living Together vs. Going It Alone: Social Life and Sense of Self in the
Modern East and West
• Worldview: "Eyes in Back of Your Head' or 'Keep Your Eye on the Ball'
• Language: Is the World Made Up of Nouns and Verbs?
• Logic: 'Ce n'est Pas Logique' or 'You've Got a Point There'
• Meeting in the Middle:
• The End of Psychology or the Clash of Mentalities
• Getting Consensus
• Complementarity
• Application in the Business Life
Interview Skills Training: Candidate X-Ray
Key learning and description of session
Choosing the right candidate for your company is the same as selecting the future of your business. We have a program that will give you the tools and observation skills necessary to finding the right candidate for an available position. We’ll integrate different interview styles for different types of candidates as well as arming you with the knowledge to ask the right questions to get the right person.
Benefits
• Using listening and questioning techniques to develop the best interview skills
• Learn to read people by their body language
• Analyze different types of interviews
• The Key Objective: choosing the right candidate for the position
Content
• Interview Skills
• Listening
• Questioning techniques
• Interpreting body language
• Interview Types and Tips
• Selection
• Appraisal
• Discipline
• Counseling
• Fact-finding
• Skill Summary
Performance Management Minimizing Stress, Maximizing Effectiveness
Key learning and description of session
If you’re like most managers, performance management is stressful. Today’s business climate adds a new layer of uncertainty and accountability, making performance management even tougher to navigate. This seminar gives you the time-tested roadmap for developing and reviewing performance that aligns with rapidly changing priorities and organizational goals to help you stay focused and move your team forward.
Benefits
• Use quick performance snapshots to streamline and improve the review process
• Understand how to cope with various employee reactions
• Overcome reluctance to communicate, coach and give feedback
• Learn to provide clarity when there is organizational ambiguity
• Set SMART objectives linked to organizational goals, providing feedback,
coaching and development opportunities
• Write a performance appraisal and have a structured discussion that resolves any problems or
unclear objectives
Content
• Performance management at a glance
• Aligning objectives with your company’s business goals
• Addressing matrix reporting relationships
• Communicating with employees often (provide short, quick performance snapshots)
• Writing the performance appraisal: fair, "objective", no surprises
• Having the performance appraisal discussion: fair, "objective", no surprises
• Dealing effectively with various employee reactions
• Planning for short and long-term objectives
Time Management
Key learning and description of session
Beat Work Overload. Increase Your Effectiveness. Achieve Much More. Key learning and description of session Time management can prove to be the most effective way of improving your business. There are many distractions in the work environment and we recognize that. We’ve designed a program to help improve YOUR time usage. We will reduce your stress levels while making you more productive. This module will help you reach the goals you set and show you how to continuously raise the bar on your performance.
Benefits
• Be better at managing your time and energy
• Be better at finishing the tasks or project work on time
• Prioritize your tasks
• Make full usage of your potential
• Have a very organized team
Content
• The 4 stages a team goes through
• How good is your time management: Discovery of time management tools
• Beating procrastination: Manage your time, get it all done
• Activity logs: know where your time goes
• Prioritized to do list: taking control of your time
• Action programs: becoming exceptionally well organized
Urgent / Important/ Not Urgent / Not Important Grid
• Effective scheduling: bringing your workload under control
• Locke’s goal setting theory: Understanding S.M.A.R.T. Goal setting
• Forward planning versus backward planning
• In flow: achieve much more with same effort
Team Cohesion
Key learning and description of session
Team Cohesion is one of the most necessary aspects of teamwork in order to propel success. When a team comes together and really knows each other inside and out, their productivity increases and often times they find that they can increase their goal expectations. The Team Cohesion model was designed for managers to implement proper team building techniques into their management styles.
Benefits
• Higher team morale
• Goal expectations can be constantly increased
• Clear roles and responsibilities will be defined
• Distribution of tasks is made easier and more efficient
• Performance measurements are more accurate
Content
• The 4 stages a team goes through
1. Forming
2. Storming
3. Norming
4. Performing
• Roles and Goals
• Interpersonal relationships
• Managerial procedures
• The 7 Critical Team Skills
Teach it Quick and Make it Stick: Train the Trainer
Key learning and description of session
We want you to be able to educate your employees so that they understand what you want right away and there is no wasted time. Let us teach you how to train your employees the right way, the first time. You’ll be able to teach it quick and make it stick with our comprehensive development-training program. This module is designed to help you increase efficiency and save time.
Benefits
• Finalizing the training needs
• Enhancing facilitation skills
• Evaluate the training results and to monitor the training
Content
• Planning the facilitation sessions
• Facilitation methods
• Session skills
• Interpersonal skills
• Energizers
• Problem-solving skills
• Helpful attitudes and values
• The knowledge base
• Reference and further reading
